We stand behind the quality and condition of all of our merchandise, although recognize that from time to time our customers may wish to return an item.
If you receive an item that has been damaged while on route to your door, please notify us within 7 days of receiving the item by calling us at 1-800-278-9740, or e-mailing us at email@example.com.
If you receive an item which is not exactly what you wanted please notify us within 30 days of receipt by calling 1-800-278-9740 or e-mailing us at firstname.lastname@example.org. We will accept returns on unopened merchandise in its orginial condition in exchange for merchandise credit. If returning items for exchange, we ask that you use a carrier that insures delivery, as we resereve the right to grant partial credit for items returned.
Our mailing address for returns is:
3429 West Cary Street
Richmond, VA 23221